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AI Visibility Audit
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Prepared by saigon.digital · June 2026
This report is confidential. Enter the access code provided by Saigon Digital to continue.
Your buyers are no longer just searching Google for intranet platforms — they’re asking ChatGPT, Gemini and Perplexity which software to shortlist. This audit reveals exactly where Interact stands, who’s winning, and how to close the gap.
A snapshot of where Interact Software stands in the AI search era — and the opportunity cost of the current gap.
Interact powers intranet experiences for 1,500+ customers globally — including Levi’s, Domino’s, Sony PlayStation and Teva Pharmaceuticals — yet when an enterprise buyer asks ChatGPT, Gemini or Google AIO for the best intranet software for internal communications, Staffbase, Simpplr, Workvivo and LumApps are recommended instead. The product is proven; the AI narrative belongs to your competitors.
We tested how Interact Software appears when enterprise buyers ask AI tools to recommend intranet and employee experience platforms. Here’s the reality.
ChatGPT recommends Simpplr, Workvivo, Staffbase and LumApps for intranet queries. Interact does not surface in AI-generated recommendations.
Google AIO features Staffbase, Unily, LumApps and Workvivo in intranet overviews. Interact’s organic listing appears below but is excluded from the AI summary.
Perplexity recommends Simpplr, Staffbase, Workvivo and Sociabble for enterprise intranet queries. Interact is not included in results.
Gemini cites Staffbase, LumApps, Unily and Workvivo for digital workplace and employee experience queries. Interact is not referenced.
0 / 4 platforms currently surface Interact Software in relevant AI-generated recommendations — despite serving 1,500+ enterprise customers.
42% of enterprise software buyers now use AI tools during vendor shortlisting. Every month without AI visibility means Interact is invisible during the research phase where decisions are increasingly made.
We ran the exact searches your prospective customers type when asking AI tools to recommend an intranet platform. Here’s who appeared — and whether Interact made the list.
Across all 4 tested queries, Interact’s competitors dominate AI recommendations. Interact only appeared once — as an organic link below the AI overview, never within the AI-generated answer itself. Buyers who rely on AI summaries will never see Interact.
Interact has the product credibility (Gartner Leader, 1,500+ customers, Fortune 500 clients) but lacks the AI-optimised content structure that competitors use to feed LLMs. This is a content and authority gap, not a product gap.
These are the companies currently winning AI recommendations in your market. Understanding why they’re cited — and Interact isn’t — reveals the exact gap to close.
| Company | DR | ChatGPT | Google AIO | Perplexity | Why They Win |
|---|---|---|---|---|---|
| Interact Software You | 71 | Not Cited | Not Appearing | Not Cited | Audit target |
| Staffbase | 75 | Cited | Appearing | Cited | Aggressive “best intranet” content strategy with competitor comparison pages, “alternatives to” articles, and deep buyer’s guides that AI platforms pull directly. |
| Workvivo | 74 | Cited | Appearing | Cited | Zoom acquisition amplified brand authority. Publishes platform comparison pages and intranet buyer’s guides that dominate AI results. |
| LumApps | 74 | Cited | Appearing | Cited | Publishes “LumApps vs Simpplr”, “Simpplr alternatives” and deep comparison content. Beekeeper merger expanded content footprint significantly. |
| Simpplr | 70 | Cited | Appearing | Cited | Despite lower DR than Interact, wins via dedicated comparison hub with 15+ “Simpplr alternatives” and “vs” pages that AI models cite heavily. |
| Unily | 65 | Partial | Appearing | Partial | Lower DR than Interact but strong Google AIO presence via deep Microsoft 365 integration content and enterprise case study pages. |
Simpplr (DR 70) and Unily (DR 65) both have lower domain authority than Interact (DR 71) — yet consistently outperform Interact in AI results. This proves AI visibility is not about SEO strength alone. It’s about having the right content structure for LLMs to cite.
All 5 competitors publish comparison pages, “alternatives to” content, buyer’s guides, and platform vs. platform articles. These are the exact content formats AI models pull from when generating recommendations.
These are the highest-leverage changes Interact can make right now to start appearing in AI-generated recommendations within 30–90 days.
Create dedicated “Interact vs Staffbase”, “Interact vs Simpplr”, “Interact vs Workvivo” comparison pages with structured data, feature tables and FAQ schema. Your competitors already publish “alternatives to Interact” pages — you need to own this narrative before AI models cement their version as truth.
Create definitive guides for “Best Intranet Software 2026”, “Best Employee Experience Platforms”, and “Enterprise Intranet Buyer’s Guide” — positioning Interact prominently. Staffbase and Workvivo dominate AI results because they publish these guides; Interact can leverage its Gartner Leader status for credibility.
Ensure consistent, detailed presence across G2, Capterra, Gartner Peer Insights, SoftwareAdvice, and TrustRadius with updated case studies, customer quotes and feature descriptions. These review platforms are primary sources LLMs scan to determine category leaders — and richer profiles lead to stronger AI citations.
This audit shows the problem. We have a clear strategy to fix it — and results typically show within the first 60 days of engagement.
Interact has 1,500+ enterprise customers, a Gartner Leader position, and Fortune 500 logos — but AI platforms can’t see any of it. The gap to competitors like Staffbase and Simpplr is real, but it’s also closeable. Your DR 71 gives you the foundation — you just need the right content strategy to unlock AI visibility.
“Saigon Digital transformed how our school shows up online. Their AI visibility strategy meant that within 60 days, we were being recommended by ChatGPT and Perplexity for international school queries in Ho Chi Minh City. The impact on enquiry quality has been remarkable.”
BVIS · Nord Anglia Education · Verified Client
Full GEO strategy, AI-optimised content plan, competitor displacement roadmap, and monthly performance reporting — all focused on making Interact visible where enterprise buyers are now researching.
Most clients start seeing AI citation improvements within 45–60 days. Full competitive parity typically achieved in 90–120 days.
Staffbase, Simpplr and Workvivo are publishing new comparison content every week. Each month without a counter-strategy, the AI narrative hardens further — making it exponentially harder to displace them.